Terms and Conditions

Tickets for screenings, courses and workshops

Tickets cannot be exchanged or refunded after purchase except in the case of a cancelled screening or event.

Ticket offers are subject to availability and may not be used in conjunction with any other offer.

All tickets must be paid for at point of booking.

Whilst every effort is taken to ensure the accuracy of information in print and online, mistakes do happen.

DCA reserves the right to make changes to the programme as necessary.

DCA reserves the right to refuse admission.

DCA welcomes everyone and we are committed to making our programme and facilities accessible. If you have any questions regarding accessibility, please call us on 01382 909900.

Print Studio courses
Courses in DCA Print Studio are suitable for ages 18+. In some circumstances 15 – 18 year olds may attend if accompanied by an adult: contact annis.fitzhugh@dca.org.uk for more information.

Please let us know if you require additional assistance at a Print Studio course.

Cinema screenings
DCA asks all customers to refrain from using mobile phones in the cinema.

Customers are welcome to take their drinks from Jute Café Bar into our cinemas in plastic cups, but are asked to refrain from going back to the bar during screenings.

No hot food is allowed in the cinemas, with the sole exception of breakfast rolls at Cine Sundays screenings. 

Children under the age of 12 must be accompanied by an adult in the cinema unless otherwise stated.

Family workshops
Please ensure that you check accompanying adult requirements for family workshops and activities before booking – these may vary depending on workshop age ranges and content, and must be adhered to. 

Online Shop Terms and Conditions

All products displayed in this website are sold subject to our Terms and Conditions set out below. Nothing mentioned in these Conditions affects your statutory rights.

Orders
Your order becomes binding as soon as we have accepted it. All orders are subject to availability. You are responsible for checking and confirming that you are satisfied that all details of your order are correct and suitable for your requirements and specifications and delivery.

Basis of a Sale
All orders that you place on the website will be subject to acceptance in accordance with these terms and conditions.

Upon successful completion of checkout, a contract between you and DCA will be formed. In doing so, you offer to buy any goods at the prices indicated as well as any applicable delivery charges.

An order acknowledgement email will be sent to you detailing the products you have ordered. Please note that this email is merely an acknowledgement of your order and not an acceptance or confirmation of your order by DCA.

The completion of the contract between you and us will take place when we accept your order by email and have received your payment in full . Non-acceptance of an order by us will occur if the ordered product/s is out of stock or unavailable, if we identify a pricing or product description error or are unable to obtain authorisation for your payment. If we are unable to accept your order we will notify you promptly and any payment will be refunded in full.

We reserve the right to withdraw any products from this website at any time or remove or edit any information on our website. We will not be liable to you or any third party by reason of our withdrawing any product from our website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction, or unwinding or suspending any transaction after processing has begun.

All products may vary slightly from the images on our website, which are for illustration purposes only.

To be eligible to purchase products on this website you must be over 18 years of age, register by providing your real name, phone number, email address, payment details and other requested information; and also provide a valid delivery address and a valid credit or debit card issued by a bank acceptable to us. Please note that we do not deliver to PO box numbers, hotels, temporary addresses or overseas BFPO addresses.

Risk of Damage in Transit
We carry the risk of loss or damage to the products until you receive them. The products belong to you when you have received them and have paid us in full. If you return the products to us for any reason, they will become our property and be at our risk from the time we receive them.

Prices
Prices include VAT where applicable and exclude delivery charges unless otherwise stated.
All prices are correct at time of publishing but may change due to circumstances beyond our control, such as any variations to the rate of VAT.

DCA Editions are subject to price change. Prices may rise as an edition begins to sell out.

Payment Methods
You may pay using, Visa, Visa Debit, Visa Electron, MasterCard and UK Maestro. We do not accept American Express. You confirm that the credit, debit or store card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery. If refunds are made they will be made in the method they were received.

We shall take all reasonable precautions to keep the details of your order and payment secure; except where we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

DCA Editions: Artwork Copyright

DCA Editions are Artworks specially commissioned by Dundee Contemporary Arts. It is the participating artists’ expectation that Artworks will not be purchased for resale and will be retained by you for your own personal enjoyment. Specifically, you may not sell or offer for sale the Artwork on any internet based auction or other website.

Copyright of the Artworks  remains the property of the Artist.

You may not produce any image of your purchased Artworks and may not, at any time, publish or submit for publication or reproduction any image of the Artworks to any third party, including any internet website for any purpose.

If you breach any of your obligations under this section you agree that:
(a) the payment of damages will not be a sufficient remedy to compensate us or the Artist for your breach;
(b) we may, and the Artist may, apply to the court for an order to prevent you from continuing to breach your obligations under these Terms and Conditions; and
(c) we may, and the Artist may, contact the operator of any internet website on which the Artworks is being offered for sale or on which an image of the Artworks has been placed by you or at your direction, and instruct such operator, on your behalf, to remove any such offer for sale or image from any such internet website.

Amendments to these Terms & Conditions
We reserve the right to amend these terms and conditions at any time. Any such amendments will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use the website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.