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A Visitor Assistant looks at the cinema times with a customer.

Accessibility

Everyone is welcome at DCA

On this page you'll find information on how to plan your visit using our accessible tools, and details of ways you can access our programme. We're always looking for ways to improve accessibility at DCA, so if you have any comments or feedback please get in touch by emailing us at [javascript protected email address], or by calling us on 01382 432 444

This website has been designed with accessibility in mind. Images have alt text, audio resources are available in multiple places and you can adjust the site settings using the U Access tab at the bottom right of the screen. 

Our  Visual Guide can help you find your way around DCA and give you an idea of what is located on each floor of our building. View it below, or ask for a copy at Box Office. 

 

Visual guide

Download
1.1 MB (PDF)
A man and woman walk towards DCA Box Office desk, looking up at the skylights

Getting around DCA

  • Our Visual Guide is designed help you familiarise yourself with the building before or during your visit
  • Our reception/box office desk is at a suitable height for wheelchair users
  • Guide dogs and support dogs are welcome
  • Our lift has voice announcement and tactile buttons
  • Contrasting colour has been used throughout the building to assist those with visual impairment
  • There is level or lift access to all public areas of the building
  • A wheelchair is available to use: just ask a member of staff
DCA toilet facilities on the ground floor.

Toilet Facilities

  • One accessible unisex toilet is located close to the galleries on the ground floor, with emergency pull cord.
  • One accessible unisex toilet is located close to the cinema entrance on the lower ground floor, with emergency pull cord
  • Our Print Studio has accessible toilet facilities
  • Free period products are available from dispensers located outside the accessible toilet on the ground floor and inside the toilets on the lower ground floor.
Artwork from Rachel Eulena Williams's exhibition. Large, colourful circular painted vines hang and a colourful circular canvas can be seen in the background.

Galleries

  • Our galleries are accessible by lift from the Greenmarket entrance to the building and there is level access to our galleries from the Nethergate entrance
  • Printed gallery notes are provided in large print at the entrance to each gallery, with audio and braille formats also available
  • Audio described guides are created for each exhibition: ask a member of staff for more details
  • Folding stools are availble to take into the galleries
Cinema 1. The chairs are blue and there is a cinema screen at the front.

Cinema

  • Accessible screenings including relaxed screenings and subtitled screenings.
  • Cinema screenings with closed captions are indicated by a C next to the showtime.
  • The cinemas are fully ramped with wheelchair areas and removable seats. Wheelchairs are also available on request (please let us know your requirements in advance).
Three people looking at examples of prints created in DCA Print Studio

Print Studio

  • The Print Studio is located on the lower ground floor and is accessible by lift or via a flight of stairs, with handrail
  • The Print Studio is laid out with wide access routes to facilitate wheelchair manoeuvrability and ease for use by people with mobility impairment
  • The Print Studio also has accessible toilet facilities
Two babies play with paint at Messy Play.

Parents and Babies

  • Baby changing facilities (including supplies of nappies and baby wipes) and a feeding room are located on the ground floor
  • Baby changing facilities are provided in the accessible toilet located on the lower ground floor
  • Our free Create Space has comfy sofas, art materials and books for you to enjoy with your baby or child
  • We are happy to warm up bottles for you
  • High chairs and a kids' menu are available in Jute Café Bar
  • For information on what's on for families at DCA, see our Family Activity Calendar.
Bowl of chips on a table with person reaching for one

Jute Café Bar

  • Jute Café Bar is accessible by lift or via a flight of stairs, with handrail

 

Contact Scotland BSL

  • Our box office team use Contact Scotland BSL, allowing d/Deaf and Hard of Hearing customers to make contact with us by calling an online sign language interpreter who will relay the call.
  • Find out more information here.
DCA staff member smiling

WelcomeMe

  • We are listed as a venue on WelcoMe, a unique online disability aware customer-service tool that supports accessible customer experiences
  • Download the app to inform our staff of any assistance you require before you walk through our door, our team will then receive clear guidance on how to support you
  • Find out more information here.
DCA's Box Office counter, which has cinema listings on it and a small display of snacks that cinema-goers can buy.

Large Print and Audio Description

  • Large print versions of our brochures are available from Box Office. If you would like these in a different format, please ask a member of staff or email us at dca@dca.org.uk with your requirements and we will be happy to help.
  • You can find an audio recordings of our printed materials on our Soundcloud and via Bloomberg Connects.