Everyone is welcome at DCA. For assistance or enquiries about our facilities and services please telephone 01382 432 444 or email dca@dca.org.uk.

Our Visiting DCA Visual Guide can help you find your way around DCA and give you an idea of what is located on on each floor of our building. View a copy online here or ask for one at our Box Office. You can also view our Floor Directory here or at different points throughout our building. 

We’re listed as a venue on WelcoMe, an online disability aware customer-service tool to support accessible customer experiences. You can find out more information here. Our box office also uses Contact Scotland BSL, allowing d/Deaf and Hard of Hearing customers to contact us by calling an online sign language interpreter who will relay the call. More information can be found here. 

We are always looking at ways to improve accessibility at DCA. If you have any comments or feedback please get in touch by telephone 01382 432 444 or email dca@dca.org.uk. 

Getting to DCA

DCA is a five minute walk from Dundee Train Station and a 15 minute walk from Dundee Bus Station. The nearest car park is immediately outside the building on Greenmarket. For more information on how to get here and travel within Dundee, visit dundeetravelinfo.com.

  • There are two designated disabled parking spaces in the car park at the back of the building
  • Level access to DCA lift from the car park at the back of the building
  • No parking on double yellow lines outside the front of the building on Nethergate
  • There is a taxi rank directly outside the front of the building, with level access up a gentle slope to the entrance.

Once you're here

Getting around DCA

  • We have a Visual Guide available to help you familiarise yourself with the building
  • Our reception/box office desk is at a suitable height for wheelchair users
  • Guide dogs and support dogs are welcome
  • Our lift has voice announcement and tactile buttons
  • Contrasting colour has been used throughout the building to assist those with visual impairment
  • There is level or lift access to all public areas of the building 
  • A wheelchair is available for visitors to use

Toilet facilities

  • One accessible unisex toilet, close to the galleries, on the ground floor with emergency pull cord.
  • One accessible unisex toilet, close to the cinema entrance, on the lower ground floor with emergency pull cord
  • Print Studio has accessible toilet facilities
  • Free period products are available from dispensers located outside the accessible toilet on the ground floor and inside the toilets on the lower ground floor.

Galleries

  • Our galleries are accessible by lift from the back entrance and there is level access to our galleries from the front entrance
  • Printed gallery notes are provided in large print at the entrance to each gallery
  • Folding stools are availble to take into the galleries

Cinema

  • Induction loop system in the cinemas
  • Accessible screenings including relaxed screenings, subtitled screenings and audio description when available from the distributor
  • The cinemas are fully ramped with wheelchair areas and removable seats. Wheelchairs are also available on request (please let us know your requirements in advance)

Print Studio

  • The Print Studio is accessible by lift from either the front or back entrance or via a flight of stairs, with handrail
  • Print Studio is laid out with wide access routes to facilitate wheelchair manoeuvrability and ease for use by people with mobility impairment
  • Print Studio also has accessible toilet facilities

Jute Café Bar

  • Jute Café Bar is accessible by lift from either the front or back entrance or via a flight of stairs, with handrail

Parents and babies

  • Baby changing facilities (including supplies of nappies and baby wipes) and a feeding room are located on the ground floor
  • Baby changing facilities are provided in the accessible toilet located on the lower ground floor
  • Bring a Baby is our series of screenings for people taking care of babies under 12 months old. Buggies and prams can be brought into the cinema, and changing mats are provided
  • We are happy to warm up bottles for you
  • High chairs are availble in Jute Café Bar

WelcoMe

  • We are listed as a venue on WelcoMe, a unique online disability aware customer-service tool that supports accessible customer experiences
  • Download the app to inform our staff of any assistance you require before you walk through our door, our team will then receive clear guidance on how to support you
  • Find out more information here. 

British Sign Language 

  • Our box office team use Contact Scotland BSL, allowing d/Deaf and Hard of Hearing customers to make contact with us by calling an online sign language interpreter who will relay the call. 
  • Find out more information here. 

DCA Visitor Assistant at Box Office wearing red t-shirt with DCA logo

Staff are always happy to assist and our visitor assistants are easy to spot in their bright red t-shirts.

Large Print

Our Cinema Guide, Get Creative brochure and Exhibition leaflet are available as downloadable PDFs from our homepage and large print versions of these are available from Box Office. If you would like these in a different format, please email us at dca@dca.org.uk with your requirements and we will be happy to help.

Using our website

You can find out more information about using our website here.